We support wholesale, small-batch, and custom jewelry orders. Below you can find our order process, production time, shipping time, and tracking details.
Order Process
| Step No: | Name | Detail |
|---|---|---|
| 1 | Send Us Your Idea | Share your design, logo, sketch, or reference picture with us. Our team will evaluate the design and provide professional suggestions if needed. |
| 2 | 3D Design | For custom jewelry, our designers will create a 3D model and send it to you for confirmation before production. |
| 3 | Production | Once the design is approved, we start production using high-quality materials and precise stone setting techniques. |
| 4 | Quality Inspection | Each piece of jewelry goes through strict quality inspection to ensure excellent finishing and durability. |
| 5 | Shipping | After inspection, your jewelry will be carefully packaged and shipped worldwide. |
Production Time
Production Time depends on order type:
• Standard products: 3–7 business days
• Custom orders: 7–15 business days
• Large quantity orders: production time depends on quantity and design complexity.
Shipping Time
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Shipping Time (estimated):
• Standard Shipping: 7–15 business days
• Express Shipping: 3–7 business daysDelivery time = Production time + Shipping time
Shipping Details
• Tracking number will be provided after shipment
• Shipping time may vary due to customs or holidays
• Please ensure your shipping address is correct
Important Notes
• We support worldwide shipping
• MOQ depends on product type
• Custom orders may require additional production time
Order Tracking
Once your order has been handed over to the carrier, you will receive a shipping confirmation email with a tracking number. You can track your package directly via the carrier’s official site.
Need more help? Visit our Help Centre or Contact us directly.