Contact Us
1.Direct Communication
WhatsApp : [+86 15884593166] Best for wholesale inquiries and custom orders.
Email Support: lyn@aureliegems.com (General Inquiries)
2.Send Us a Message
Have a specific requirement or a project in mind? Fill out the form below, and our jewelry experts will get back to you within 12-24 hours.
3.Office Hours
Our team is based in [Chengdu, China]. While we check messages 24/7, our official response hours are
Monday – Friday: 9:00 AM – 6:30 PM (GMT+8)
Saturday: 10:00 AM – 4:00 PM (GMT+8)
Frequently Asked Questions
Save your time! You might find an instant answer here：
Get to know everything about AURELIEGEMS
Is Aureliegems a Factory or Trading Company?
Aureliegems is a local factory located in China.we have more than 60 staffs in Factory.We support OEM ODM to meet different clients needs.
What is Aureliegems Moissanite Jewelry Lead time?
If it is a in-stock order, Moissanite Jewelry will be shipped 5-10 days after receiving the payment. If it is a customized order, we will ship it 15-20 days after receiving the customization confirmation and payment. Video and photo confirmation can be provided before shipment.
What is Aureliegems Moissanite Jewelry MOQ?
Aureliegems is happy to see clients for wholesale or retail,Also we are glad to get clients only want to buy piece.
What kind of payment method do Aureliegems accept?
Aureliegems usually accept T/T, Western Union , PayPal.Further We’ll add more method.
What is the warrenty period?
Aureliegems provide 1-year warranty service. During this period, if any damage occurs due to non-human factors or force majeure, we offer replacement.
Can you Customized Moissanite Jewelry?
Yes, absolutely! Aureliegems offer Jewelry design and logo printing services.
How Can I contact Aureliegems?
You can contact me through the contact form below, or add my WhatsApp directly: 008615884593166