Orders & Shipping
We support wholesale, small-batch, and custom jewelry orders. Below you can find our production time, shipping time, and tracking details.
For our full order process from initial design to shipping — including custom design confirmation and quality inspection steps — see our Custom Jewelry page.
We support wholesale, small-batch, and custom jewelry orders. Below you can find our order process, production time, shipping time, and tracking details.
Custom Order Process
For our full order process from initial design to shipping, see our Custom Jewelry page. Below is a summary of production and shipping timelines.
Production Time
Production Time depends on order type:
• Standard stock products: 3–7 business days
• Custom orders: 25–35 business days
• Large quantity orders: production time depends on quantity and design complexity.
Shipping Time
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Shipping Time (estimated):
• Standard Shipping: 7–15 business days
• Express Shipping: 3–7 business daysDelivery time = Production time + Shipping time
Shipping Details
• Tracking number will be provided after shipment
• Shipping time may vary due to customs or holidays
• Please ensure your shipping address is correct
• We support worldwide shipping
• MOQ depends on product type
• Custom orders may require additional production time
Order Tracking
Once your order has been handed over to the carrier, you will receive a shipping confirmation email with a tracking number. You can track your package directly via the carrier’s official site.
Need more help? Visit our Help Centre or Contact us directly.